GetFeedback incident

Dashboards and Results Tables Experiencing Degraded Performance

Minor Resolved View vendor source →

GetFeedback experienced a minor incident on December 14, 2020 affecting Survey Builder & Administration, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Dec 14, 2020, 07:08 PM UTC
Resolved
Dec 14, 2020, 07:45 PM UTC
Duration
37m
Detected by Pingoru
Dec 14, 2020, 07:08 PM UTC

Affected components

Survey Builder & Administration

Update timeline

  1. investigating Dec 14, 2020, 07:08 PM UTC

    We are currently investigating reports of loading issues within our response tables, dashboards, and summary report tools. While users may experience issues viewing responses, live surveys are not affected and all responses are being collected without issue.

  2. investigating Dec 14, 2020, 07:44 PM UTC

    We are continuing to investigate this issue.

  3. resolved Dec 14, 2020, 07:45 PM UTC

    This incident has been resolved.