GetFeedback incident

Images and image uploader experiencing service interruption

Major Resolved View vendor source →

GetFeedback experienced a major incident on July 19, 2021 affecting Survey Builder & Administration and Live Surveys, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2021, 09:20 PM UTC
Resolved
Jul 19, 2021, 10:24 PM UTC
Duration
1h 4m
Detected by Pingoru
Jul 19, 2021, 09:20 PM UTC

Affected components

Survey Builder & AdministrationLive Surveys

Update timeline

  1. investigating Jul 19, 2021, 09:20 PM UTC

    GetFeedback is experiencing an interruption to our images and image uploader. This is due to an issue with our third-party image host. Our engineers are working in tandem with our third-party image host to investigate and restore image service.

  2. resolved Jul 19, 2021, 10:24 PM UTC

    This incident has been resolved.