GetFeedback incident

Responses, Summary Reports, and Dashboards are currently unavailable

Critical Resolved View vendor source →

GetFeedback experienced a critical incident on September 13, 2021 affecting Survey Builder & Administration, lasting 1h 7m. The incident has been resolved; the full update timeline is below.

Started
Sep 13, 2021, 05:13 PM UTC
Resolved
Sep 13, 2021, 06:21 PM UTC
Duration
1h 7m
Detected by Pingoru
Sep 13, 2021, 05:13 PM UTC

Affected components

Survey Builder & Administration

Update timeline

  1. investigating Sep 13, 2021, 05:13 PM UTC

    Our engineering team is investigating a service issue with one of our third-party vendors. This is affecting the viewing of responses, summary reports, and dashboards.

  2. resolved Sep 13, 2021, 06:21 PM UTC

    This incident has been resolved.