GetFeedback incident

GetFeedback Digital Exports for In-Page Widgets is down

Major Resolved View vendor source →

GetFeedback experienced a major incident on November 5, 2021 affecting GetFeedback Digital (formerly Usabilla) for Websites, lasting 2h 7m. The incident has been resolved; the full update timeline is below.

Started
Nov 05, 2021, 01:24 PM UTC
Resolved
Nov 05, 2021, 03:31 PM UTC
Duration
2h 7m
Detected by Pingoru
Nov 05, 2021, 01:24 PM UTC

Affected components

GetFeedback Digital (formerly Usabilla) for Websites

Update timeline

  1. investigating Nov 05, 2021, 01:24 PM UTC

    We are currently investigating, however, in the meantime you can export in-page widget data using Workspaces (please view our support article here on how you can export data in Workspaces) if you are an admin of your account or you can reach out to [email protected] for assistance.

  2. investigating Nov 05, 2021, 03:31 PM UTC

    We are continuing to investigate this issue.

  3. resolved Nov 05, 2021, 03:31 PM UTC

    This incident has been resolved.