GetFeedback incident

GetFeedback Digital Apps - Exports and charts on Campaign responses page are down

Major Resolved View vendor source →

GetFeedback experienced a major incident on December 7, 2021 affecting GetFeedback Digital (formerly Usabilla) for Apps, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
Dec 07, 2021, 01:48 PM UTC
Resolved
Dec 07, 2021, 03:00 PM UTC
Duration
1h 11m
Detected by Pingoru
Dec 07, 2021, 01:48 PM UTC

Affected components

GetFeedback Digital (formerly Usabilla) for Apps

Update timeline

  1. investigating Dec 07, 2021, 01:48 PM UTC

    We are currently investigating, however, in the meantime you can export in-page widget data using Workspaces (please view our support article here on how you can export data in Workspaces) if you are an admin of your account or you can reach out to [email protected] for assistance.

  2. resolved Dec 07, 2021, 03:00 PM UTC

    This incident has been resolved.