GetFeedback experienced a notice incident on April 26, 2022 affecting Survey Builder & Administration, lasting 3h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Survey Builder & Administration
Update timeline
- identified Apr 26, 2022, 05:17 PM UTC
We are aware of some users experiencing issues when trying to change their login credentials for GetFeedback. We have identified the issue and are currently working on addressing. Apologies for the inconvenience
- identified Apr 26, 2022, 08:26 PM UTC
Login issues have been corrected and credentials are now working as expected.
- identified Apr 26, 2022, 08:27 PM UTC
We are continuing to work on a fix for this issue.
- resolved Apr 26, 2022, 08:28 PM UTC
The issue has been resolved, users should be able to log into their accounts without issue. Apologies for the interruption.