GetFeedback incident

Errors Across GFB and Slow Performance

Notice Resolved View vendor source →

GetFeedback experienced a notice incident on January 27, 2023 affecting GetFeedback Workspaces, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2023, 05:30 PM UTC
Resolved
Jan 27, 2023, 06:02 PM UTC
Duration
31m
Detected by Pingoru
Jan 27, 2023, 05:30 PM UTC

Affected components

GetFeedback Workspaces

Update timeline

  1. investigating Jan 27, 2023, 05:30 PM UTC

    We're currently aware of an issue that is causing errors to appear across the product, along with general slowness. Our engineering team is currently investigating and we will relay updates as they become available.

  2. investigating Jan 27, 2023, 06:01 PM UTC

    We have identified the issue and addressed it, GFB should now work without error messages or slowness. Apologies for the inconvenience

  3. resolved Jan 27, 2023, 06:02 PM UTC

    This incident has been resolved.