GetFeedback incident

Errors across the site and slow performance

Notice Resolved View vendor source →

GetFeedback experienced a notice incident on January 31, 2023 affecting GetFeedback Workspaces, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Jan 31, 2023, 05:33 PM UTC
Resolved
Jan 31, 2023, 06:15 PM UTC
Duration
41m
Detected by Pingoru
Jan 31, 2023, 05:33 PM UTC

Affected components

GetFeedback Workspaces

Update timeline

  1. investigating Jan 31, 2023, 05:33 PM UTC

    We are seeing a recurrence of errors and slow performance across for a select number of customers and are investigating the issue. We will relay information as it becomes available

  2. resolved Jan 31, 2023, 06:15 PM UTC

    We have found the cause of the issue, and addressed it. All services should be running normally.