GetFeedback experienced a major incident on July 30, 2021 affecting Email Deliverability, lasting 1h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Email Deliverability
Update timeline
- investigating Jul 30, 2021, 09:45 PM UTC
The GetFeedback in-app email service is currently unavailable. Our engineering team is currently investigating. Updates will be provided here once available.
- monitoring Jul 30, 2021, 10:15 PM UTC
Our engineers have identified a root cause and implemented a fix. We are currently monitoring the performance as our email service comes back online. There may be degraded performance.
- resolved Jul 30, 2021, 11:24 PM UTC
This incident has been resolved. If you are experiencing any further issues, please reach out to [email protected]