GetFeedback experienced a major incident on February 9, 2022 affecting Survey Builder & Administration, lasting 8m. The incident has been resolved; the full update timeline is below.
Affected components
Survey Builder & Administration
Update timeline
- identified Feb 09, 2022, 09:40 PM UTC
We are currently experiencing a technical issue where users are unable to visit app.getfeedback.com/home. The current workaround is for users to navigate directly to app.getfeedback.com/surveys Our team is has identified the issue and are working to restore full service. Survey data, distribution, and collection are not affected.
- resolved Feb 09, 2022, 09:49 PM UTC
This incident has been resolved.