GetFeedback incident

Loading issues with results and dashboards

Major Resolved View vendor source →

GetFeedback experienced a major incident on June 11, 2024 affecting Survey Builder & Administration, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2024, 05:25 PM UTC
Resolved
Jun 11, 2024, 05:48 PM UTC
Duration
23m
Detected by Pingoru
Jun 11, 2024, 05:25 PM UTC

Affected components

Survey Builder & Administration

Update timeline

  1. investigating Jun 11, 2024, 05:25 PM UTC

    We're investigating an issue impacting the ability to view results on the GetFeedback platform.

  2. resolved Jun 11, 2024, 05:48 PM UTC

    This issue has been resolved. Users may need to log out and log back in if the loading issues persist.