GetFeedback incident

Loading issues with results and dashboards

Major Resolved View vendor source →

GetFeedback experienced a major incident on June 17, 2024 affecting Survey Builder & Administration, lasting 6h 22m. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2024, 12:22 PM UTC
Resolved
Jun 17, 2024, 06:45 PM UTC
Duration
6h 22m
Detected by Pingoru
Jun 17, 2024, 12:22 PM UTC

Affected components

Survey Builder & Administration

Update timeline

  1. investigating Jun 17, 2024, 12:22 PM UTC

    We’re investigating an issue impacting the ability to view results on the GetFeedback platform.

  2. investigating Jun 17, 2024, 06:37 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jun 17, 2024, 06:45 PM UTC

    This incident has been resolved and results are now loading in the GetFeedback platform.