GetFeedback incident

GetFeedback Digital Web Campaigns not displaying

Major Resolved View vendor source →

GetFeedback experienced a major incident on July 4, 2024 affecting GetFeedback Digital (formerly Usabilla) for Websites, lasting 20h 33m. The incident has been resolved; the full update timeline is below.

Started
Jul 04, 2024, 02:17 PM UTC
Resolved
Jul 05, 2024, 10:51 AM UTC
Duration
20h 33m
Detected by Pingoru
Jul 04, 2024, 02:17 PM UTC

Affected components

GetFeedback Digital (formerly Usabilla) for Websites

Update timeline

  1. investigating Jul 04, 2024, 02:17 PM UTC

    We are currently investigating this issue.

  2. identified Jul 04, 2024, 03:15 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 05, 2024, 10:51 AM UTC

    This incident has been resolved. Web campaigns are displaying again without any errors.