GetFeedback incident

Loading issues with results and dashboards

Major Resolved View vendor source →

GetFeedback experienced a major incident on July 23, 2024 affecting Survey Builder & Administration, lasting 3h 35m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2024, 06:04 PM UTC
Resolved
Jul 23, 2024, 09:39 PM UTC
Duration
3h 35m
Detected by Pingoru
Jul 23, 2024, 06:04 PM UTC

Affected components

Survey Builder & Administration

Update timeline

  1. investigating Jul 23, 2024, 06:04 PM UTC

    We are investigating an issue with results and dashboards not loading in the GetFeedback platform.

  2. resolved Jul 23, 2024, 09:39 PM UTC

    The issue has been resolved and results are available to view.