GetFeedback incident

Loading issues with results and dashboards

Major Resolved View vendor source →

GetFeedback experienced a major incident on July 30, 2024 affecting Survey Builder & Administration, lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2024, 05:45 PM UTC
Resolved
Jul 30, 2024, 07:09 PM UTC
Duration
1h 23m
Detected by Pingoru
Jul 30, 2024, 05:45 PM UTC

Affected components

Survey Builder & Administration

Update timeline

  1. investigating Jul 30, 2024, 05:45 PM UTC

    We are investigating an issue with results and dashboards not loading in the GetFeedback platform.

  2. resolved Jul 30, 2024, 07:09 PM UTC

    The issue has been resolved.