GetFeedback incident

Loading issues with results and dashboards

Major Resolved View vendor source →

GetFeedback experienced a major incident on August 13, 2024 affecting Survey Builder & Administration, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Aug 13, 2024, 06:41 PM UTC
Resolved
Aug 13, 2024, 06:51 PM UTC
Duration
9m
Detected by Pingoru
Aug 13, 2024, 06:41 PM UTC

Affected components

Survey Builder & Administration

Update timeline

  1. investigating Aug 13, 2024, 06:41 PM UTC

    We are investigating an issue with results and dashboards not loading in the GetFeedback platform.

  2. resolved Aug 13, 2024, 06:51 PM UTC

    This incident has been resolved.