GetFeedback incident

http://getfeedback-cx.com/ survey links are not accessible

Minor Resolved View vendor source →

GetFeedback experienced a minor incident on February 20, 2025 affecting Live Surveys, lasting 14h 55m. The incident has been resolved; the full update timeline is below.

Started
Feb 20, 2025, 02:30 AM UTC
Resolved
Feb 20, 2025, 05:25 PM UTC
Duration
14h 55m
Detected by Pingoru
Feb 20, 2025, 02:30 AM UTC

Affected components

Live Surveys

Update timeline

  1. monitoring Feb 20, 2025, 04:20 AM UTC

    http://getfeedback-cx.com/ survey links, commonly sent through email campaigns, are inaccessible. We've taken the necessary steps on our end to address the issue, but full resolution requires action from a third party. We'll update here once the issue has been completely resolved.

  2. monitoring Feb 20, 2025, 04:20 AM UTC

    http://getfeedback-cx.com/ survey links, commonly sent through email campaigns, are inaccessible. We've taken the necessary steps on our end to address the issue, but full resolution requires action from a third party. We'll update here once the issue has been completely resolved.

  3. resolved Feb 20, 2025, 05:25 PM UTC

    This issue has been resolved.