Georgia Tech IT incident

Parchment Digital Badges and Parchments Transcripts temporarily disabled

Minor Resolved View vendor source →

Georgia Tech IT experienced a minor incident on May 8, 2026 affecting Academic Services and Academic Services (Enrollment Management) and 1 more component, lasting 8h 39m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 03:41 AM UTC
Resolved
May 08, 2026, 12:21 PM UTC
Duration
8h 39m
Detected by Pingoru
May 08, 2026, 03:41 AM UTC

Affected components

Academic ServicesAcademic Services (Enrollment Management)Student Information SystemsStudent Information Systems (Student Information Systems - Self Service)

Update timeline

  1. identified May 08, 2026, 03:41 AM UTC

    "Single Sign-On (SSO) has been temporarily disabled for Parchment Digital Badges in response to the outage with instructure. Users attempting to access Parchment may experience issues logging in via Georgia Tech credentials at this time. We have also disabled Parchment Transcript processing, any new transcript requests will not be completed until further notice.."