Genome experienced a minor incident on May 21, 2026 affecting Bank Transfer and Client verification (Primary Data Center) and 1 more component, lasting 37m. The incident has been resolved; the full update timeline is below.
Affected components
Bank TransferClient verification (Primary Data Center)Merchant Open Banking
Update timeline
- identified May 21, 2026, 02:42 AM UTC
Dear Client, We are experiencing degraded third-party performance that disrupts the work of SEPA Instant transfers. Due to these, some SEPA Instant transfers are being declined by third parties. Thank you for your understanding! For further updates, please follow the Genome status page. Kind regards, Genome