Genome experienced a minor incident on July 21, 2026 affecting Bank Transfer and Client verification (Primary Data Center), lasting 4h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 21, 2026, 07:21 AM UTC
Dear Client, We are experiencing degraded third-party performance that disrupts the work of SEPA Instant outgoing transfers. Due to these, some SEPA Instant transfers are being declined by third parties. SEPA Instant incoming payments are working as per usual. Thank you for your understanding! For further updates, please follow the Genome status page. Kind regards, Genome
- identified Jul 21, 2026, 11:19 AM UTC
Dear Client, We are experiencing degraded third-party performance that disrupts the work of SEPA Instant outgoing and incomings transfers. Due to these, some SEPA Instant transfers are being declined by third parties. Thank you for your understanding! For further updates, please follow the Genome status page. Kind regards, Genome