Genome incident

Degraded performance of SEPA instant payments

Minor Resolved View vendor source →

Genome experienced a minor incident on May 19, 2026 affecting Bank Transfer and Client verification (Primary Data Center), lasting 1h 48m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2026, 05:58 AM UTC
Resolved
May 19, 2026, 07:47 AM UTC
Duration
1h 48m
Detected by Pingoru
May 19, 2026, 05:58 AM UTC

Affected components

Bank TransferClient verification (Primary Data Center)

Update timeline

  1. identified May 19, 2026, 05:58 AM UTC

    Dear Client, We are experiencing degraded third party performance that disrupt the work of SEPA Instant transfers. Due to these, part of instant SEPA Instant transfers are being declined by third parties. Thank you for your understanding! For further updates, please follow the Genome status page.