Genially incident

Bad Gateway errors in the View

Major Resolved View vendor source →

Genially experienced a major incident on May 20, 2025 affecting View, lasting 2h 11m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2025, 03:15 PM UTC
Resolved
May 20, 2025, 05:27 PM UTC
Duration
2h 11m
Detected by Pingoru
May 20, 2025, 03:15 PM UTC

Affected components

View

Update timeline

  1. investigating May 20, 2025, 03:15 PM UTC

    We are currently investigating this issue.

  2. monitoring May 20, 2025, 04:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring May 20, 2025, 04:21 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved May 20, 2025, 05:27 PM UTC

    This incident has been resolved.