Genially experienced a major incident on April 13, 2026 affecting View, lasting 23m. The incident has been resolved; the full update timeline is below.
Affected components
View
Update timeline
- investigating Apr 13, 2026, 02:10 PM UTC
The Genially viewer is failing to load or display content properly and redirect to error page.
- identified Apr 13, 2026, 02:10 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 13, 2026, 02:33 PM UTC
This incident has been resolved.