Genially incident

Issues with AI Features in the Editor

Minor Resolved View vendor source →

Genially experienced a minor incident on June 10, 2025 affecting Editor, lasting 6h 24m. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2025, 11:20 AM UTC
Resolved
Jun 10, 2025, 05:45 PM UTC
Duration
6h 24m
Detected by Pingoru
Jun 10, 2025, 11:20 AM UTC

Affected components

Editor

Update timeline

  1. identified Jun 10, 2025, 11:20 AM UTC

    Due to ongoing issues with OpenAI services, some of the AI-powered features in our editor may not work as expected. We’re closely monitoring the situation and will restore full functionality as soon as the issue is resolved.

  2. resolved Jun 10, 2025, 05:45 PM UTC

    This incident has been resolved.