Genially incident

403 error when an user creates a new genially

Notice Resolved View vendor source →

Genially experienced a notice incident on June 26, 2025 affecting Editor, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2025, 08:22 AM UTC
Resolved
Jun 26, 2025, 08:54 AM UTC
Duration
32m
Detected by Pingoru
Jun 26, 2025, 08:22 AM UTC

Affected components

Editor

Update timeline

  1. investigating Jun 26, 2025, 08:22 AM UTC

    Creates correctly the Genially, but later redirects to a 403 error. Later is possible to enter to edit the new creation

  2. monitoring Jun 26, 2025, 08:31 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 26, 2025, 08:54 AM UTC

    This incident has been resolved.