Gem incident
Loading issues with Dashboards and Pipeline Analytics
Gem experienced a minor incident on November 12, 2025 affecting Gem Web Application, lasting 5d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Gem Web Application
Update timeline
- monitoring Nov 12, 2025, 09:31 PM UTC
Our team has been made aware of intermittent loading issues that are occurring with the Dashboards and Pipeline Analytics modules. We have deployed a fix and are continuing to monitor for performance stability.
- resolved Nov 18, 2025, 01:09 AM UTC
This issue should now be resolved, and we will continue to monitor performance.