Gcore incident
Cloud | Chester Incident Details
Gcore experienced a major incident on July 17, 2026 affecting Networking (Chester), lasting 1d 10h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 17, 2026, 01:01 AM UTC
We are currently experiencing a major outage affecting Cloud services in Chester region, resulting in a complete unavailability of the service. We sincerely apologize for any inconvenience this may cause and greatly appreciate your patience and understanding during this critical time. Our engineering team is actively working to identify the root cause and implement a resolution as quickly as possible. We will provide regular updates as we receive more information on the progress of the resolution Thank you for your understanding and cooperation.
- monitoring Jul 17, 2026, 02:05 AM UTC
We are pleased to inform you that our engineering team has implemented a fix to resolve the major outage affecting Cloud services in Chester region. However, we are still closely monitoring the situation to ensure stable performance. We will provide you with an update as soon as we have confirmed that the issue has been completely resolved.
- resolved Jul 18, 2026, 11:30 AM UTC
We are happy to inform you that the major outage affecting Cloud services in Chester region has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])