Gcore incident
Network | Mumbai. Incident Details
Gcore experienced a minor incident on May 22, 2026 affecting Global services (API) and Basic VM (Mumbai) and 1 more component, lasting 20h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 22, 2026, 08:32 PM UTC
We are currently experiencing performance degradation in our connectivity to the cloud compute inside the region from outside the region (Mumbai), which may result in slow or unusual functioning of our services. We sincerely apologize for any inconvenience this may cause and greatly appreciate your patience and understanding during this time. Our team is actively working to identify the cause and implement a resolution as quickly as possible. We will provide regular updates as we gather more information on the progress of the resolution. Thank you for your understanding and cooperation.
- monitoring May 22, 2026, 09:49 PM UTC
We implemented a fix and are currently monitoring the result.
- resolved May 23, 2026, 05:17 PM UTC
We are happy to inform you that the performance degradation in connectivity to cloud compute in the region has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])