Gcore incident
Cloud | Tokyo Incident Details
Gcore experienced a minor incident on May 17, 2026 affecting Networking (Tokyo), lasting 2h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 17, 2026, 02:33 PM UTC
We are currently experiencing an outage in our Tokyo region with our networking services, resulting in a partial unavailability. We sincerely apologize for any inconvenience this may cause and greatly appreciate your patience and understanding during this critical time. Our engineering team is actively working to identify the root cause and implement a resolution as quickly as possible. We will provide regular updates as we receive more information on the progress of the resolution Thank you for your understanding and cooperation.
- monitoring May 17, 2026, 03:16 PM UTC
We implemented a fix and are currently monitoring the result.
- resolved May 17, 2026, 04:35 PM UTC
We are happy to inform you that the outage in Tokyo region with our networking services has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])