Gcore incident

Hosting | Kiev Incident Details

Minor Resolved

Gcore experienced a minor incident on May 13, 2026 affecting Europe (Kiev (GN)), lasting 14h 28m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2026, 03:25 PM UTC
Resolved
May 14, 2026, 05:53 AM UTC
Duration
14h 28m
Detected by Pingoru
May 13, 2026, 03:25 PM UTC

Affected components

Europe (Kiev (GN))

Update timeline

  1. investigating May 13, 2026, 03:25 PM UTC

    We are currently experiencing a partial outage in our Hosting service in Kiev, which may result in partial unavailability for new orders, without affecting existing clients' servers. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide updates as soon as more information becomes available on the progress of the resolution. Thank you for your understanding and cooperation.

  2. monitoring May 13, 2026, 11:46 PM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved May 14, 2026, 05:53 AM UTC

    We are happy to inform you that the partial unavailability in in our Hosting service in Kiev has been resolved. However, if you continue to experience any issues, please do not hesitate to contact our support team. Our team will be happy to assist you and ensure that any further concerns are addressed promptly. We appreciate your patience and understanding throughout this incident, and we thank you for your cooperation. For further assistance, please contact our support team via [[email protected]](mailto:[email protected])