Gcore incident

CDN | Istanbul Incident Details

Minor Resolved

Gcore experienced a minor incident on May 12, 2026 affecting Middle East (Amman, Jordan) and Middle East (Baghdad, Iraq) and 1 more component, lasting 1h 11m. The incident has been resolved; the full update timeline is below.

Started
May 12, 2026, 08:49 AM UTC
Resolved
May 12, 2026, 10:00 AM UTC
Duration
1h 11m
Detected by Pingoru
May 12, 2026, 08:49 AM UTC

Affected components

Middle East (Amman, Jordan)Middle East (Baghdad, Iraq)Middle East (Doha, Qatar)Middle East (Dubai, United Arab Emirates)Middle East (Erbil, Iraq)Middle East (Istanbul, Turkey)Middle East (Kuwait City, Kuwait)Middle East (Manama, Bahrain)Middle East (Muscat, Oman)Middle East (Riyadh, Saudi Arabia)Middle East (Sana’a, Yemen)Middle East (Tel Aviv, Israel)

Update timeline

  1. investigating May 12, 2026, 08:49 AM UTC

    We are currently experiencing a partial degradation in performance, and as a result, **we have rerouted traffic to nearby** locations to minimize the impact. We apologize for any inconvenience this may cause and appreciate your patience and understanding during this time. We will provide an update as soon as we have more information on the progress of the resolution. Thank you for your understanding and cooperation.

  2. monitoring May 12, 2026, 09:22 AM UTC

    We are pleased to inform you that our engineering team has successfully rerouted the traffic back to Istanbul. However, we are still closely monitoring the situation to ensure stable performance. We will provide you with an update as soon as we have confirmed that everything is completely resolved.

  3. resolved May 12, 2026, 10:00 AM UTC

    We are happy to inform you that traffic has been successfully rerouted back to Istanbul and has returned to normal operations. Should you experience any issues, please feel free to contact our support team, who are ready to assist you and address any queries promptly. Thank you for your patience and understanding during this time. We truly appreciate your cooperation. For further assistance, please reach out to our support team at [**[email protected]**](mailto:[email protected]).