GatewayAPI incident

Receiving MO (incoming) SMS issue via TDC

Minor Resolved View vendor source →

GatewayAPI experienced a minor incident on August 6, 2025 affecting MO (Incoming) SMS - Commercial, lasting 1d 5h. The incident has been resolved; the full update timeline is below.

Started
Aug 06, 2025, 08:14 AM UTC
Resolved
Aug 07, 2025, 01:28 PM UTC
Duration
1d 5h
Detected by Pingoru
Aug 06, 2025, 08:14 AM UTC

Affected components

MO (Incoming) SMS - Commercial

Update timeline

  1. identified Aug 06, 2025, 08:14 AM UTC

    We have identified a MO (incoming) traffic issue. Users may experience degraded performance with MO traffic. We will keep you updated.

  2. resolved Aug 07, 2025, 01:28 PM UTC

    This issue has now been resolved. MO traffic is being received again. And it looks like all messages from this period is coming in. If any issues persist please contact support, and we'll help you in any way we can. Sorry for any inconvenience this may have caused.