GatewayAPI experienced a minor incident on November 18, 2025 affecting Germany and External Provider, lasting 59m. The incident has been resolved; the full update timeline is below.
Affected components
GermanyExternal Provider
Update timeline
- identified Nov 18, 2025, 02:21 PM UTC
We are currently experiencing some delays towards Vodafone, T-mobile. The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.
- monitoring Nov 18, 2025, 02:21 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 18, 2025, 03:21 PM UTC
All traffic is flowing normally again. If there's any issues please contact our support and we'll help with any inquiries.