GatewayAPI incident

Unscheduled disturbance towards Telia/Norlys Denmark

GatewayAPI experienced a major incident on December 9, 2025 affecting External Provider, lasting 2h 56m. The incident has been resolved; the full update timeline is below.

Started: Dec 09, 2025, 05:08 PM UTC
Resolved: Dec 09, 2025, 08:05 PM UTC
Duration: 2h 56m
Detected by Pingoru: Dec 09, 2025, 05:08 PM UTC

Affected components

External Provider

Update timeline

investigating Dec 09, 2025, 05:08 PM UTC

We are currently experiencing issues towards Telia/Norlys Denmark The traffic will be closely monitored whilst we expect an update and for the service to be functioning as intended again. Thank you for your understanding and we apologize for the inconvenience caused by this.
resolved Dec 09, 2025, 08:05 PM UTC

The traffic towards Telia/Norlys Denmark is fully operational once again and we will continue to monitor the traffic for good measure. Thank you for your understanding and we apologize for the inconvenience caused by this.