GatewayAPI incident

Unscheduled disturbance towards Hi3G (Tre) Sweden

GatewayAPI experienced a minor incident on January 12, 2026 affecting Sweden and External Provider, lasting 6h 24m. The incident has been resolved; the full update timeline is below.

Started: Jan 12, 2026, 02:23 PM UTC
Resolved: Jan 12, 2026, 08:48 PM UTC
Duration: 6h 24m
Detected by Pingoru: Jan 12, 2026, 02:23 PM UTC

Affected components

SwedenExternal Provider

Update timeline

investigating Jan 12, 2026, 02:23 PM UTC

We are currently experiencing delays in traffic towards Hi3G (Tre) in Sweden. We are monitoring the traffic closely whilst waiting for an update and for the service to function as intended again. Thank you for your understanding, and we apologize for the inconvenience.
resolved Jan 12, 2026, 08:48 PM UTC

Traffic towards Hi3G (Tre) Sweden is being delivered in a timely manner. We will continue monitoring for good measure. Thank you for your understanding, and we apologize for the inconvenience.