Gandi incident

Mail access issue

Major Resolved View vendor source →

Gandi experienced a major incident on January 20, 2026 affecting Roundcube webmail and Sogo webmail and 1 more component, lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Jan 20, 2026, 02:13 PM UTC
Resolved
Jan 20, 2026, 02:45 PM UTC
Duration
32m
Detected by Pingoru
Jan 20, 2026, 02:13 PM UTC

Affected components

Roundcube webmailSogo webmailAccess (IMAP/POP3)

Update timeline

  1. investigating Jan 20, 2026, 02:13 PM UTC

    We must proceed to an emergency maintenance. You may experience issue accessing mail using pop3/imap or webmail.

  2. resolved Jan 20, 2026, 02:45 PM UTC

    This incident has been resolved.