Galaxy Project incident

usegalaxy.org is unreachable

Critical Resolved View vendor source →

Galaxy Project experienced a critical incident on November 4, 2024 affecting Webserver 1 and Webserver 2, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Nov 04, 2024, 10:26 PM UTC
Resolved
Nov 04, 2024, 10:37 PM UTC
Duration
10m
Detected by Pingoru
Nov 04, 2024, 10:26 PM UTC

Affected components

Webserver 1Webserver 2

Update timeline

  1. investigating Nov 04, 2024, 10:26 PM UTC

    usegalaxy.org is currently offline due to connectivity problems at our host. We will update the issue when we have more information about the cause of the outage and an expected recovery time.

  2. resolved Nov 04, 2024, 10:37 PM UTC

    Connectivity has been restored and the site is functioning normally.