Fusion Outage History

We've identified an issue preventing logging in to AI Session Assistant's Chrome extension and are working on a solution. In the meantime, you can still log in directly at ensorascribe.com Our team understands this is impacting you and your clinic, and we apologize for the inconvenience. We appreciate your patience as we are actively working to resolve the issue. As more information becomes available, updates will be shared on the status page.

We’re aware of an issue impacting payment processing in Fusion and are actively working on a resolution. Thank you for your patience and understanding as we work to restore full functionality.

We are aware of an issue intermittently impacting credit card payments, which is a result of this morning's Cloudflare outage that impacted services globally. Cloudflare has implemented a fix and is currently monitoring the restoration of services.

The third-party application that Ensora Health uses for our phone system is currently experiencing a nationwide outage. We are not able to take calls at this time. Please contact Customer Support through email or chat. We will let you know as soon as phones are operational again. Thank you. In the meantime, please don’t hesitate to contact our team by emailing or reaching out to us via chat we’re here and ready to assist while phone support is being restored.

Ensora Health is currently experiencing a phone system outage. To reach support, please contact us via email or via our Support Portal.

We are currently experiencing an issue affecting the claims process. This may impact your ability to sign off on daily notes, submit charges, or process claims. Our team is actively working on a solution, and we will provide updates as soon as possible.