Fusion incident

AI Session Assistant Extension Issue

Notice Resolved View vendor source →

Fusion experienced a notice incident on April 24, 2026, lasting 3h 51m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2026, 05:19 PM UTC
Resolved
Apr 24, 2026, 09:10 PM UTC
Duration
3h 51m
Detected by Pingoru
Apr 24, 2026, 05:19 PM UTC

Update timeline

  1. investigating Apr 24, 2026, 05:19 PM UTC

    We've identified an issue preventing logging in to AI Session Assistant's Chrome extension and are working on a solution. In the meantime, you can still log in directly at ensorascribe.com Our team understands this is impacting you and your clinic, and we apologize for the inconvenience. We appreciate your patience as we are actively working to resolve the issue. As more information becomes available, updates will be shared on the status page.

  2. resolved Apr 24, 2026, 09:10 PM UTC

    The issue has been resolved by an update to AI Session Assistant's Chrome extension. If your extension has not received the update, you can uninstall and reinstall it or click the update button in Chrome's developer mode.