Fusion experienced a notice incident on November 18, 2025 affecting Payment Processing, lasting 4h 31m. The incident has been resolved; the full update timeline is below.
Affected components
Payment Processing
Update timeline
- investigating Nov 18, 2025, 03:09 PM UTC
We’re aware of an issue impacting payment processing in Fusion and are actively working on a resolution. Thank you for your patience and understanding as we work to restore full functionality.
- investigating Nov 18, 2025, 06:08 PM UTC
We are aware of an issue intermittently impacting credit card payments, which is a result of this morning's Cloudflare outage that impacted services globally. Cloudflare has implemented a fix and is currently monitoring the restoration of services.
- resolved Nov 18, 2025, 07:40 PM UTC
This incident has been resolved.