Funnel incident

Basis – API outage

Notice Resolved View vendor source →

Funnel experienced a notice incident on January 27, 2026, lasting 23h 3m. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2026, 09:58 AM UTC
Resolved
Jan 28, 2026, 09:01 AM UTC
Duration
23h 3m
Detected by Pingoru
Jan 27, 2026, 09:58 AM UTC

Update timeline

  1. investigating Jan 27, 2026, 09:58 AM UTC

    The Basis API appears to be experiencing an outage at the moment. As a result, we are currently unable to retrieve new data for Basis data sources. We have reached out to the Basis API team for further information. Please note that this only affects the "Basis" connector, the "Basis DSP" connector is unaffected.

  2. resolved Jan 28, 2026, 09:01 AM UTC

    The Basis API is back online again. Data sources using the connector are now up-to-date.