FullStory experienced a minor incident on January 8, 2025, lasting 20m. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jan 08, 2025, 03:41 PM UTC
From 10:15 - 10:35am EST today, we identified an issue with logging in to the Fullstory application. This issue has since been resolved and access to Fullstory has been restored. As a result of this issue, there is a slight delay in session processing that will be caught up within 30 - 60 minutes following the resolution.