FullStory experienced a minor incident on February 12, 2025 affecting Data Capture - Web, lasting 59m. The incident has been resolved; the full update timeline is below.
Affected components
Data Capture - Web
Update timeline
- investigating Feb 12, 2025, 10:26 PM UTC
We are currently experiencing delays in session processing and indexing that began at 4:00pm ET. There may be a delay in your ability to view newly captured sessions. We are investigating the issue.
- resolved Feb 12, 2025, 11:25 PM UTC
A fix has been implemented and we are monitoring the results.