FullStory experienced a major incident on February 20, 2025 affecting Fullstory Web Application, lasting 17m. The incident has been resolved; the full update timeline is below.
Affected components
Fullstory Web Application
Update timeline
- investigating Feb 20, 2025, 09:05 PM UTC
We are currently investigating a Fullstory web application outage for some users. Note: This outage does not affect session capture.
- monitoring Feb 20, 2025, 09:13 PM UTC
We've rolled back some changes that caused this outage and Fullstory should be back up and running again. Please reach out to [email protected] with any further issues/questions.
- resolved Feb 20, 2025, 09:22 PM UTC
All systems are back to normal operations and are working as expected.