FullStory experienced a minor incident on March 6, 2024 affecting Data Capture - Web, lasting 1h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Data Capture - Web
Update timeline
- monitoring Mar 06, 2024, 09:20 PM UTC
On March 6th, 2024 from 3:15pm - 3:55pm EST, FullStory experienced a delay in processing sessions. The root of the issue has been identified and we are actively monitoring the fix that was implemented. The majority of sessions captured during this time period have been processed and are available to view. We will share another update as soon as the remaining sessions have been processed.
- resolved Mar 06, 2024, 10:38 PM UTC
As of 5:00pm EST, the sessions that were impacted by the processing delay have been fully processed and are available to view in FullStory.