FullStory incident

Delayed indexing

Minor Resolved View vendor source →

FullStory experienced a minor incident on August 8, 2024 affecting Fullstory Web Application and Webhooks & Alerts and 1 more component, lasting 3h 47m. The incident has been resolved; the full update timeline is below.

Started
Aug 08, 2024, 05:28 PM UTC
Resolved
Aug 08, 2024, 09:15 PM UTC
Duration
3h 47m
Detected by Pingoru
Aug 08, 2024, 05:28 PM UTC

Affected components

Fullstory Web ApplicationWebhooks & AlertsAnywhere: Warehouse

Update timeline

  1. investigating Aug 08, 2024, 05:28 PM UTC

    We are currently experiencing indexing delays for sessions and Data Warehouse updates in our NA1 data center. We are investigating the issue.

  2. monitoring Aug 08, 2024, 05:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 08, 2024, 09:15 PM UTC

    This incident has been resolved.