FullStory incident

Elevated Data Display Errors, Delayed Segment Alerts

Minor Resolved View vendor source →

FullStory experienced a minor incident on December 10, 2024 affecting Fullstory Web Application and Webhooks & Alerts, lasting 2h 3m. The incident has been resolved; the full update timeline is below.

Started
Dec 10, 2024, 09:30 PM UTC
Resolved
Dec 10, 2024, 11:34 PM UTC
Duration
2h 3m
Detected by Pingoru
Dec 10, 2024, 09:30 PM UTC

Affected components

Fullstory Web ApplicationWebhooks & Alerts

Update timeline

  1. identified Dec 10, 2024, 09:30 PM UTC

    We are experiencing an elevated error rate displaying data in app for a subset of orgs. Charts may be slow to load. They may timeout with an error. Data capture is not affected. Segment alerts are also delayed for all orgs. We are actively investigating the issue.

  2. resolved Dec 10, 2024, 11:34 PM UTC

    The delays have subsided and this incident is now resolved. Please write into [email protected] if you experience further trouble.