FullStory experienced a minor incident on December 11, 2024 affecting Fullstory Web Application, lasting 6h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Fullstory Web Application
Update timeline
- identified Dec 11, 2024, 04:42 PM UTC
We are experiencing an elevated latency for data loading for a subset of orgs. Users may receive errors while attempting to load Dashboards, Metrics, and Segments. Some pages may take longer than normal to appear.
- identified Dec 11, 2024, 09:03 PM UTC
We are continuing to work on a fix for the elevated data display latency. Thanks for your patience.
- resolved Dec 11, 2024, 11:10 PM UTC
Things are back to normal now and users should no longer be seeing latency in data loading. If you continue to have issues, please reach out [email protected].