FTAPI experienced a critical incident on June 1, 2025 affecting FTAPI Cloud Systems, lasting 9h 48m. The incident has been resolved; the full update timeline is below.
Affected components
FTAPI Cloud Systems
Update timeline
- investigating Jun 01, 2025, 03:21 AM UTC
We are currently investigating a full service outage.
- monitoring Jun 01, 2025, 03:54 AM UTC
All services are back in usable state. The root cause has been identified and we are monitoring the recovery process.
- identified Jun 01, 2025, 04:28 AM UTC
The services are currently offline again due to complications in the recovery process. We estimate recovery of service to take up to 30 minutes.
- monitoring Jun 01, 2025, 04:53 AM UTC
All services are back in usable state. The root cause has been identified and we are monitoring the recovery process.
- resolved Jun 01, 2025, 01:10 PM UTC
The recovery process was successful. This incident has been resolved.