FTAPI experienced a major incident on June 10, 2024 affecting FTAPI Cloud Systems, lasting 2h 58m. The incident has been resolved; the full update timeline is below.
Affected components
FTAPI Cloud Systems
Update timeline
- identified Jun 10, 2024, 04:34 PM UTC
We are seeing short interruptions and degraded performance for individual customers. We have Identified the root cause and are working to resolve these issues.
- identified Jun 10, 2024, 05:09 PM UTC
We are seeing multiple longer service interruptions for individual customers. We are working to resolve the underlying issue swiftly.
- monitoring Jun 10, 2024, 07:25 PM UTC
Problem is fixed and patch is rolled out
- resolved Jun 10, 2024, 07:32 PM UTC
The incident has been resolved.